DELIVERY  

Please allow 7 -14 working days from the date of order received for Royal Mail UK.

Please allow up to 14 working days from the date of order received for International orders.

RETURNS

Under the Distance Selling Regulations (DSRs), you have the right to cancel your order with Ink Doll provided you give us written notice. Notice can be given any time after your order has been placed, up until 7 working days from the day after you received your order.

Notice of cancellation under the DSRs must be given in writing to:

inkdollapparel@thetshirt-factory.co.uk

For orders cancelled under the DSRs, we will issue you with a full refund including the delivery cost. However, you will need to return the order to us by a secure means to ensure it reaches us in good condition, at your own cost. 

Please return to:

Ink Doll Apparel, The T-shirt Factory, 37-38 Derby Square, Loughborough, Leicestershire, LE11 5AL.

All items must be returned unused and in their original condition.

We also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice. If we do not receive the cancelled order back, we will arrange to have it collected from you  at your cost.

EXCHANGES

We are happy to exchange items for a different size please return to Ink Doll Apparel, The T-shirt Factory, 37-38 Derby Square, Loughborough, Leicestershire, LE11 5AL.

Please include your name, address, email and what size/style you would like to exchange for.